Notation on the Specified Commercial Transaction Act

Seller

PXG JAPAN GK.

Operating Officer

Steve Gabbay

Address

PXG Japan G.K.
9F Nakano Sunplaza, 1-1
Nakano 4-chome
Nakano-ku Tokyo-To
Japan

Phone Number

0120 829 719

Email

jpinfo@pxg.com

Sales Price

Prices displayed are the tax-excluded price for each product.

Additional Surcharges

  • Consumption tax of +10% is added on to total amount of transaction.
  • Delivery expense is included in the displayed price for orders shipped in Japan.

Delivery Time

Products are normally delivered within 14 days following the date of the order. A confirmation email will be sent to you after your order is placed.

*If product is out of stock the timing may be longer, and PXG Japan customer service team will contact you.

Payment Methods

Credit Card

The following credit cards are accepted for payment: Visa, Mastercard, American Express *We do not accept debit cards, pre-paid cards, or any type of cards other than credit cards. **Only your personal credit card may be used for payment

Cancelling / Returning of Product(s)

Cancellation: An order may be cancelled within 24 hours after it is placed with no charge.

Late Cancellation: Orders may not be cancelled or returned more than 24 hours after they are placed, unless agreed upon by PXG Japan in writing. Purchaser will bear the costs of return delivery for orders approved for late cancellation and return.

If you receive a notice from PXG Japan that items in your order are on back-order or out-of-stock, those items may be cancelled from your order at no charge for late cancellation.

To cancel an order: Contact PXG Japan by phone or email with your order number and details.

If the product received differs from your ordered product

Contact PXG Japan by phone or email within 7 days after delivery with your order number and error.

Return the incorrect product to PXG Japan via cash on delivery.

PXG Japan will replace the incorrect product with the correct product upon receipt of the return. If the correct product is back-ordered or out-of-stock and the product will not be available for two or more weeks, you may cancel the order and receive a full refund of the purchase price (including consumption tax).

Refunds

All refunds will be credited to the credit card used for purchase. Check the statement issued by your credit card company for the refunded amount.

Refund of payments takes 14-21 days to process.