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COVID-19 Custom Fitting Safety Protocol

Originally Published:
3/24/2020
At PXG, we care deeply about the health and wellbeing of communities we serve. As we continue to deal with the escalating COVID-19 health crisis, we have instituted the following zero tolerance precautionary measures to help accommodate CDC guidelines:
  • Suspension of all group events and activities at PXG locations.
  • Fittings are available by appointment only.
  • Ratio for custom fittings is maintained at 1:1.
  • No more than two fittings will take place at a PXG location during any given hour.
  • The PXG team will sanitize all fitting components before every session. There will be a scheduled break between appointments to ensure this can be done every time.
  • Social distancing will be practiced throughout the fitting.
  • Our staff will refrain from the use of handshakes and fist bumps.
  • Handwashing is mandatory for employees and customers before and after all custom fitting appointments.
  • Deep cleaning practices have been instituted in all retail and fitting studios, as well as all PXG offices.
  • Customers who exhibit feverish, flu-like or common cold symptoms will not be served. Customers at PXG Scottsdale will be asked to visit the company’s onsite health professional to complete a quick health survey and have their temperature taken before they are granted access.
  • All scheduled mobile fitting appointments will take place as planned, unless the host facility has limited access or play. Fitters and the customers they interact with, will be expected to follow all company hygiene requirements, as well as those dictated by the fitting location.
  • All golf clubs purchased will be shipped directly to customers. Clubs will not be available for pick-up at a PXG location.
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