Limited Warranty

ASSEMBLED GOLF CLUBS:

With respect to a PXG-manufactured fully assembled golf club sold directly from PXG or via authorized PXG retailers or resellers, subject to the limitations on all warranties (which are set forth below), PXG Canada Ltd or its affiliate Parsons Xtreme Golf (PXG) warrants: to the original consumer or a golf gifts recipient whereby the golf club is gifted in a new and unused condition, that the golf club will be free from defects in materials and workmanship during normal and customary use for the lifetime of the golf club; provided that, in each case, the golf club has not been abused, altered, defaced, or misused, or otherwise damaged through the act or neglect of the consumer or a third party.
 

GOLF APPAREL AND ACCESSORIES:

With respect to PXG apparel and accessories (other than assembled golf clubs), PXG warrants, to the original consumer only, that such apparel and accessories will be free from defects in materials and workmanship during normal and customary use for ninety (90) days from the original date of purchase from an authorized PXG retailer or reseller or directly from PXG, provided: (1) the consumer presents proof of purchase in the form of an original cash register receipt from the authorized PXG retailer or reseller from whom the consumer purchased the apparel or accessory; and (2) the apparel or accessory has not been abused, altered, defaced, or misused, or otherwise damaged through the act or neglect of the consumer or a third party.
 

LIMITATIONS ON WARRANTIES FOR ALL PXG PRODUCTS:

If a PXG product is purchased from a seller other than directly from PXG or from an authorized PXG retailer or reseller, the warranties set forth above do not apply, and in such event, to the fullest extent permissible pursuant to applicable law, and except where prohibited for individuals resident in the province of Quebec, PXG disclaims all warranties for such product, including, the warranties of merchantability and fitness for a particular purpose. To the fullest extent permitted by applicable law, these warranties are not transferable, other than as specifically set out above.
The warranties above do not apply to any product that has been abused, altered, defaced, or misused, or otherwise damaged through the act or neglect of the consumer or a third party.
For Golf Clubs, a golf club is covered by this warranty if, in the sole discretion of PXG, the golf club has undergone conventional club modifications (e.g., re-gripping) and no damage was done as a result of the modification.
For Golf Clubs, the warranty regarding fully assembled golf clubs does NOT cover normal wear and tear, and serial numbers must be valid and unaltered. In addition, tour issue golf clubs are not issued for resale and are therefore not covered under this warranty.
This warranty regarding apparel and accessories does NOT cover normal wear and tear. With respect to all PXG products eligible for warranty pursuant to the terms stated above, and to the fullest extent permitted by law, any repaired or replacement product will be warranted from the date of purchase of the original product from an authorized PXG retailer or reseller or directly from PXG, not from the repair or replacement date.
 

WARRANTY PROCEDURES FOR ALL PXG PRODUCTS:

If a PXG product is eligible for warranty pursuant to the terms and conditions stated above, PXG, in its sole discretion, will (1) repair the defect; (2) replace the defective product with the same or a comparable product; or (3) refund your actual purchase price less reasonable depreciation based on actual use in any instance where the product is no longer available and repair is not possible upon prompt return of the product to PXG through any authorized PXG retailer or reseller.
If you have purchased your warranted PXG product from an authorized PXG retailer or reseller, you must contact the original place of purchase to handle all warranty claims. All purchases made at an authorized PXG retailer or reseller are to be brought directly to that particular retailer or reseller for evaluation, not PXG.
If you have purchased your warranted PXG product directly from PXG, please contact the PXG Player Support Department directly for a return materials authorization number at 866-YES-4-PXG (866-937-4794). You may also email us at cainfo@pxg.com.
Once the PXG Player Support Department determines the product is eligible under a warranty set forth above, a “Return Authorization Number” will be issued to you along with shipping instructions. PXG will bear the cost for the return shipping on eligible warranty returns. The Return Authorization Number must be visible on the exterior of the package containing the returned product in order to be physically received by the warehouse. Issuance of a Return Authorization Number does not mean that PXG will necessarily accept the warranty claim as valid; conditions which make a product ineligible for warranty may be identified upon PXG’s receipt of the returned product.
If you have any questions regarding the warranties described above, please contact your nearest authorized PXG retailer or reseller or the PXG Player Support Department at 866-YES-4-PXG (866-937-4794) or by email at cainfo@pxg.com.