Notation Based on Specified Commercial Transaction Law Seller PXG JAPAN GK. Operating Officer Steve Gabbay Address PXG Japan G.K. Marunounchi Nijubashi Bldg. 2F 3-2-2 Marunouchi Chiyoda-Ku Tokyo-To Japan Phone Number 03-6837-9656 Email firstname.lastname@example.org Sales Price Prices displayed are the tax-included price for each product. Additional Surcharges Consumption tax of +10% is added on to total amount of transaction. Delivery Time Products are normally delivered within 14 days following the date of the order. A confirmation email will be sent to you after your order is placed. *If product is out of stock the timing may be longer, and PXG Japan customer service team will contact you. Payment Methods Credit Card The following credit cards are accepted for payment: Visa, Mastercard, American Express *We do not accept debit cards, pre-paid cards, or any type of cards other than credit cards. **Only your personal credit card may be used for payment Cancelling / Changing of Product(s) Cancelling / Changing: An order may be cancelled within 24 hours after it is placed with no charge. Late Cancellation / Changing: Orders may not be cancelled or changed more than 24 hours after they are placed, unless agreed upon by PXG Japan in writing. If you receive a notice from PXG Japan that items in your order are on back-order or out-of-stock, those items may be cancelled from your order at no charge for late cancellation. To cancel an order: Contact PXG Japan by phone or email with your order number and details. If the product received differs from your ordered product Contact PXG Japan by phone or email within 7 days after delivery with your order number and error. Return the incorrect product to PXG Japan via cash on delivery. PXG Japan will replace the incorrect product with the correct product upon receipt of the return. If the correct product is back-ordered or out-of-stock and the product will not be available for two or more weeks, you may cancel the order and receive a full refund of the purchase price (including consumption tax). Refunds All refunds will be credited to the credit card used for purchase. Check the statement issued by your credit card company for the refunded amount. Refund of payments takes 14-21 days to process. Returns All PXG Golf Clubs have 30-day money back guarantee (excludes shipping and 10% restocking fee). With a receipt, PXG will gladly accept returns of apparel and accessories for exchange or full refund (less shipping fees) by the original payment method within 30 days of the purchase date. This policy applies to purchases from our PXG Featured Retail Locations and PXG.com with the exception of sale merchandise including outlet items, which is not eligible for return, refund or exchange. PXG Featured Locations require valid proof of purchase for return and sale merchandise is not eligible for return, refund or exchange. PXG Featured Retail Locations are unable to process refunds for web orders; clients may bring their online purchases to our PXG Featured Location to ship, at no charge, for processing.